TERMS AND CONDITIONS OF USE AND COMMERCIALIZATION OF EPIXLIFE

I. PURPOSE AND SCOPE

The purpose of these stipulations is to regulate the use of the electronic sales services for the different goods and services offered by CWB SPAIN SL, hereinafter referred to as EPIXLIFE, a commercial company operating on the Internet through its website www.epixlife.com / pro.epixlife.com, selling to its clients products and services for the optimization of well-being. The clauses set out below constitute the framework contract that all users who access the website www.epixlife.com are obliged to know and accept. For the purposes solely of these general conditions, the term "user" includes any Internet user who accesses the website www.epixlife.com either directly or via any other website on the Internet. The services offered by EPIXLIFE on this website will be governed by the conditions contained in this contract. EPIXLIFE reserves the right to modify, in whole or in part, these general conditions, with the new conditions being applicable from the moment of their publication on the website. In any case, these modifications will not have retroactive effects on goods or services previously contracted by users.

These General Conditions bind both parties and form an integral and inseparable part of the sales contract, which becomes effective at the moment the order is placed at the client's request through the contracting mechanisms that will be specified later, all in accordance with the provisions of Article 1255 of the Civil Code, which enshrines the principle of freedom of contract and the agreements between the contracting parties. For all intents and purposes, placing an order will be understood as the user accepting the conditions and rules of use set out herein.

To fully guarantee the rights of the consumers and users of EPIXLIFE, these General Conditions are established in accordance with Spanish law, and in particular with Law 3/2014, of March 27, which amends the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, Law 7/98 of April 13 on General Conditions of Contracting, Law 7/96 of January 15 on the Organization of Retail Trade, the Civil Code, Directive 2000/31/EC of the European Parliament and Council of June 8, and Law 34/2002 of July 11 on Information Society Services and Electronic Commerce.

II. IDENTIFICATION AND CORPORATE NAME OF THE OFFERING COMPANY

CWB SPAIN SL, with its registered office at Calle de la Travesía 15E - Marina Real de Valencia 46024, with tax identification number CIF B98819477, provides its electronic sales services via its website www.epixlife.com. Its contact email address is hola@epixlife.com. For claims, the address to be used will be the registered office of the company.

III. OBJECT

These General Conditions regulate the contracting of products and services for well-being optimization by EPIXLIFE and the advertising aimed at its clients/users, all through its website, as well as the rights and obligations of the parties arising from the sales transactions agreed between them. They also establish the terms applicable to the use of the technology and commercialization of reports generated from the EPIXLIFE platform, in compliance with current regulations and with the aim of ensuring proper and responsible use.

IV. LEGAL CONDITIONS FOR THE PROVISION OF THE SERVICE AND RESPONSIBILITY, CLARITY, AND TRANSPARENCY OF INFORMATION

In compliance with current regulations, the service provider, through its website platform and these General Conditions, provides permanent, simple, direct, and free electronic access to information regarding its corporate identity (tax, registration details, address, and contact means), as well as to user-specific data held by the company. It is also established that the displayed reports require the specialized interpretation of a certified professional. The resale of these reports to third parties who do not have the appropriate training, the corresponding certification, and the necessary license for interpretation is not permitted. Any attempt to commercialize without the proper certification and authorization is legally invalid and may result in the revocation of the right to perform this activity. The misuse or incorrect interpretation of the reports will be the sole responsibility of the license holder, thereby exonerating the platform-providing company of any liability.

V. USER/CLIENT ACCESS CONDITIONS

The user of the EPIXLIFE website has the right to free and open access to the public information contained therein, although EPIXLIFE reserves the right to restrict access to information, promotions, and special offers to its registered clients. The public information contained on the EPIXLIFE website relating both to the company and to the brands, products, logos,... of the wholesalers and manufacturers of the products and services offered is protected by legal provisions on intellectual and industrial property. Therefore, copying, transmitting, transferring, disposing of, or using this information for purposes other than the advertising intent for its virtual publication is not authorized without the express consent of EPIXLIFE or the manufacturer or owner of the brands and logos, as provided in Section XI on Intellectual and Industrial Property Rights.

USER REGISTRATION Prior to the formalization of the purchase of any products offered by EPIXLIFE, the client/user must register their necessary personal data (name and surname or company name, DNI/NIF, address, email address, telephone/fax number) for the formalization of the sales contract. In order to place orders on the website, each client will voluntarily provide EPIXLIFE with their personal data under their responsibility. All personal data provided fraudulently or falsely may be considered as the offense of falsifying commercial documents. EPIXLIFE offers the client a personal registration system through a personalized email login and a password to facilitate future purchases. In such cases, the client may choose the desired email and password, provided that they are available or the email is not already assigned to another client. Email addresses with immoral, injurious, insulting, discriminatory content or that contravene applicable laws, nor those that allude to protected brands, products, or denominations under intellectual or industrial property law, or that violate rights to privacy, honor, or personal image, will not be accepted. The client agrees to keep their access key and password confidential. EPIXLIFE is exempt from any liability resulting from incorrect use or negligence by the client in maintaining the confidentiality of their access credentials.

USAGE REQUIREMENTS AND CERTIFICATION All users must meet a series of requirements to ensure their proper use in accordance with the standards defined by the service provider. Each license is strictly tied to an authorized professional, and therefore, its transfer or resale is not permitted under any circumstances. This restriction aims to ensure that the technology is used exclusively by properly trained professionals and within the framework established by the provider. It is also mandatory to complete a training course provided by the responsible entity, which includes technical content, usage methodology, principles of interpretation, and communication criteria. Only professionals who have successfully completed this training will be authorized to operate the technology and generate valid reports. The certification is personal and non-transferable, and its validity is conditioned on the continued compliance with the policies and quality standards defined by the provider. Furthermore, only professionals with an adequate tax registration for this activity may commercialize the reports. This provision is intended to prevent tax irregularities, protect the legality of the activity, and avoid the misuse of the technology for unregulated commercial purposes. Failure to comply with this requirement may result in the revocation of the license, suspension of the commercial relationship, and possible legal consequences.

VI. OFFER AND ACCEPTANCE PROCESS. SALES CONDITIONS AND PRODUCT DELIVERY

Pricing Policy: EPIXLIFE reserves at all times and unilaterally the right to modify the price of the products and services offered through its website. To ensure the client certainty and security regarding the price of their products, the price applicable will be the one advertised at the time the order is formalized. In the electronic purchase process, the following steps will be followed according to the menu options listed on the EPIXLIFE website. The acquired product may undergo non-substantial modifications in its components, characteristics, or features by the manufacturer, as long as these do not diminish the qualities and advertised benefits. Information about the product price: This includes the final price or public sale price of the product to be purchased, incorporating the final cost for the client including VAT, shipping costs, insurance of goods, and handling derived from transportation. The final cost will be communicated to the client during the electronic purchase process before they confirm acceptance by selecting the "order acceptance" option from the menu. Promotional discounts or gifts will be directed at the groups designated at any given time by EPIXLIFE or according to the product offered, as per the current advertising on its website. Acceptance of the Order: At the moment the order is formalized, once the order acceptance option is selected from the menu, it is understood that the client has given consent to the validity and effectiveness of the sales contract binding both parties. EPIXLIFE will electronically store the order. The commitment undertaken by EPIXLIFE to sell and deliver the advertised merchandise is subject to the product's stock and its availability until sold out. Therefore, although EPIXLIFE strives to ensure that the advertised products are available, in exceptional circumstances of multiple simultaneous orders or other events that lead to the product being sold out, the order and the contract between the parties will be nullified under this resolutory clause. In such cases, if the payment was made in advance, the client will receive a full refund, without any indemnity for non-performance, consequential damage, or loss of profit being applicable to either party. Payment Methods for the Client. The following payment systems are established: Google Pay, PayPal, Shopify Payments, Payment Gateway - Visa/Mastercard, Shop Pay, Amazon Pay, Pay + Afternoon, Postpone, Cofidis, FinOnline, Klarna, Latter Pay, Oney, Sequra. Invoice: EPIXLIFE will issue an invoice in electronic format (PDF), which will be sent by email once the sale is completed. EPIXLIFE warns that it will not be possible to subsequently modify sales invoices in compliance with current regulations (Royal Decree 1496/2003 on Invoicing Regulations, amended by Royal Decree 87/2005). The invoice will be issued in the name of the person or company placing the order, so the client must ensure that the order is placed in the correct name. No changes will be possible later. Delivery Time for the Purchased Product: A delivery period of 48 to 72 hours is established, starting from the moment the delivery date is fixed when the order is formalized, and once payment has been validated through the designated platforms. Place and Method of Delivery: The order will be delivered to the address provided by the client at the time of contracting. Any subsequent modification of the delivery address requested by the client may generate additional costs over the sale price, which will be borne by the buyer. In the event the client notices errors in the merchandise received or that it is visibly damaged at the time of delivery, these circumstances must be recorded on the delivery note by the carrier and communicated in writing or via email to hola@epixlife.com within 24-48 hours through the customer service provided on the website, using the designated withdrawal form. In any case, the client must verify that the merchandise is delivered in perfect condition. Claims made more than 14 business days after delivery will not be accepted. Merchandise that cannot be delivered within 48 hours or 2 business days from the time it leaves EPIXLIFE’s facilities due to reasons not attributable to the seller will be returned, with a refund provided in the case of prepaid orders.

Restrictions on the Commercial Use of the Brand: The use of any image, logo, graphic design, trade name, or any other element related to EPIXLIFE without prior express written authorization from the company is strictly prohibited. This prohibition extends to all communication channels, including but not limited to social networks, websites, personalized packaging, printed or digital advertising, audiovisual material, and professional presentations. The EPIXLIFE brand, as well as any derivation thereof, is legally protected by current intellectual and industrial property regulations. The use of the brand name or visual elements to create alternative profiles, independent websites, or promotional material that may mislead about the origin, support, or validity of the disseminated information is not permitted. Similarly, the association of EPIXLIFE’s image with other brands, treatments, entities, or services without formal consent is prohibited.

The products, reports, or any representation of the S-Drive technology may not be associated with medical, diagnostic, or genetic terms such as "diagnosis," "cancer," "therapy," "genetic test," "epigenetics," "disease," or any other expression that could be interpreted as relating to the detection, prevention, or treatment of pathologies. EPIXLIFE’s technology is not intended for clinical, diagnostic, or therapeutic purposes; its sole objective is to provide indicative information for well-being optimization from an integrative perspective and to support homeostatic balance. To ensure the correct communication of its services, EPIXLIFE makes available validated informational material provided by its technical department, which must serve as the basis for the dissemination of content related to the platform. The use of any other unauthorized material may be considered a breach of these conditions. Failure to comply with these restrictions may lead to the immediate suspension of the usage license, termination of the commercial relationship, and, if applicable, the initiation of legal actions for trademark infringement, unfair competition, or misuse of corporate image.

VII. PRODUCT WARRANTY

The warranty for the products sold by EPIXLIFE is provided in accordance with the current legislation on warranties in the Sale of Consumer Goods, a legal framework aimed at providing the consumer with various options to demand remedy when the acquired good is not in conformity with the contract, allowing the option to demand repair or replacement, unless this is impossible or disproportionate. When repair or replacement is not possible or would be disproportionate, the consumer may demand a price reduction or contract termination. Commercial Warranty: Manufacturers may offer additional warranties whose scope and duration vary according to the products and brands. These warranties will be exclusively the responsibility of the manufacturer who undertakes them. Under this law, the seller is obliged to deliver to the consumer a product that conforms to the sales contract under the terms established by law. Therefore, as established in Article 4 of the mentioned law on the seller’s liability and the buyer’s rights: "The seller shall be liable to the consumer for any non-conformity existing at the time of delivery of the good. Under this law, the consumer is granted the right to have the good repaired, replaced, a reduction in price, or the contract terminated." In any case, the product’s batch number to be repaired must correspond with the records held by EPIXLIFE. EPIXLIFE will not be responsible for any damages that may result from misuse or tampering. The warranty will not be valid in cases of factors external to the normal use of the product by the client or by third parties not authorized by the manufacturers. The warranty period will begin on the day of delivery. In case the right of withdrawal is exercised, the withdrawal form can be downloaded from the following link.

Liability for Report Interpretation: The technology used generates reports whose content requires adequate technical and professional knowledge for correct interpretation. For this reason, their analysis must be carried out by professionals with specific accredited training by the responsible entity and in accordance with the criteria established during the certification process. Inadequate use, partial reading, improper extrapolation of results, or direct association of these with medical or diagnostic conditions represents an incorrect interpretation of the report and may result in consequences both for the professional and for the end user experience. The providing company assumes no liability for the improper use or communication of the generated data, being entirely the responsibility of the authorized professional to ensure that the information is interpreted correctly, and never as a substitute for a clinical evaluation.

Nature of the Technology: The provider informs that the technology has not been certified as a diagnostic tool, and it should be interpreted for informational purposes only. This technology has neither been conceived nor certified as a tool for diagnosis, treatment, or monitoring of diseases, and therefore should not be presented as such. Terms that may mislead, such as "disease," "deficiency," "pathology," "clinical results," or similar, should not be used. Any use that distorts the actual nature of the technology may lead to formal warnings, suspension of licenses, cancellation of commercial relationships, and, in severe cases, relevant legal actions.

VIII. CUSTOMER RIGHTS

Confidentiality and security of the client’s personal data in accordance with current Spanish data protection legislation. Non-dissemination, transmission, or publication of the client’s data without their express consent. The right to access, modify, and delete the client’s personal data contained in the EPIXLIFE database upon request, in accordance with the provisions on Personal Data Protection. Free access to the open sections of the EPIXLIFE website. The right to know the current status of the order processed at any time.

Right to Withdraw/Unilateral Revocation of the Order: In accordance with Article 104 of the Royal Legislative Decree 1/2007, which approves the consolidated text of the General Law for the Defense of Consumers and Users, the client (consumers or users are considered only those natural or legal persons who acquire, use, or enjoy the product as the final recipient) shall have the right to revoke the order within fourteen days of receipt, upon communication to EPIXLIFE within that period so that the appropriate return procedures can be established (return number, method, and delivery address for the return shipment), with a refund provided only for the product paid for. In the event that this right of withdrawal is exercised, the return shipping costs and any damages incurred by the product or merchandise will be borne by the client. In cases of use, breakage of the seal, or opening of the packaging, such return will not be accepted. Return costs will be deducted from the product price at the time of refund. In no case will it be possible to handle returns or exchanges at our registered office. EPIXLIFE will not be responsible for returns of products tampered with by the client or for merchandise returned incomplete in both its main components and accessories. The right of withdrawal will not apply outside the indicated period for goods that, by their nature, cannot be returned. Withdrawal will also not apply to goods or orders that, due to their special characteristics, have been tailored to the client’s request. In the event that the right of withdrawal is exercised, please fill in the form on our page https://www.epixlife.com/contactanos/ and we will contact you.

Professionals: Persons who acquire, store, use, or consume goods or services without being the final recipients, in order to integrate them into production, transformation, commercialization, or provision to third parties, will not be considered consumers and users, and therefore will not benefit from the rights granted to consumers.

Instructions for the Return of Products: The delivery of a possible return will not be managed directly at our facilities, but will be handed over to the carrier for shipment. To avoid any issues, it is necessary that smaller products be protected by external packaging – just as you received it at your address – to prevent any damage or manipulation of the original packaging during transport. For larger products, external packaging is not essential to protect the original; however, it is important that the product is sent adequately protected within the original box, using the designated protective materials (cork, foam, bubble wrap, etc.) and avoiding any tampering with it. For any doubts regarding the proper return shipment of products, please consult our Customer Service department.

Publication on Social Media and Terminology: The use of social networks, digital media, or any communication channel for promoting EPIXLIFE products or services must be carried out responsibly and in strict accordance with the communication guidelines established by the company. Users must refer to the products and services using precise terminology. The generated reports must be referred to exclusively as "epigenetic modulator optimization reports," and the use of terms such as "epigenetic test," "epigenetic report," "epigenetic analysis," "diagnosis," or any other concept that could mislead regarding their nature and purpose is expressly prohibited. Furthermore, the use of the registered name or any derivation of the EPIXLIFE name on social media, professional profiles, blogs, promotional materials, or websites without prior written authorization is prohibited. This restriction aims to ensure coherent, authorized, and legal use of the corporate identity elements, preventing the generation of content that may confuse the public or harm the company's image. Users are expressly prohibited from sharing false, exaggerated, inaccurate, unvalidated, or out-of-context information not approved by EPIXLIFE. This includes the creation or dissemination of promotional messages, testimonials, graphics, or visual representations that do not conform to the official technical material. To promote clear and transparent communication, EPIXLIFE provides its professionals and users with a validated resource bank that must serve as the main reference for any divulgation or promotional action. Failure to comply with these norms may result in measures such as temporary or permanent suspension of the usage license, loss of access to promotional tools, cancellation of existing commercial agreements, and, in cases of damage to the brand’s image or reputation, legal actions for misuse.

IX. OBLIGATIONS OF THE USER/CLIENT

The user/client undertakes to: • Keep their personal keys confidential and not share them with third parties. • Use the information published by EPIXLIFE exclusively within the intended personal commercial relationship. • Not reproduce, dispose of, or transfer the content of EPIXLIFE without express consent. • Faithfully use the provided purchasing service, refraining from manipulating the website content or interfering with its computer systems through viruses or malicious codes. • Honor the purchase agreement once the order has been accepted by making the agreed payment.

Responsible Use of the Platform and Licenses: Each license is personal, non-transferable, and is associated with a certified professional. Its use must adhere to the framework defined by the received training. The client must use the technology in accordance with the indications, methodology, and limitations communicated by EPIXLIFE. The technology must not be used for purposes other than those expressly stated above.

Confidentiality: All information, training, technical material, or content provided by EPIXLIFE must be kept strictly confidential, unless expressly authorized otherwise. The information contained in the reports must not be disclosed, manipulated, or interpreted outside the authorized context.

Violations: Failure to comply with these obligations may result in the suspension or cancellation of the license, termination of the contract, and, if applicable, the initiation of legal or administrative actions.

X. PROFESSIONALS

Protection of the Image and Brand of EPIXLIFE: In order to protect the quality of our products and ensure an optimal experience for users, the use of any image, logo, graphic design, trade name, or any other element related to EPIXLIFE without prior written authorization is prohibited. This also includes any derivation of the name, such as "Epix Vida" or similar. This measure helps ensure that the use of our image remains consistent and aligned with the standards we offer. Any unauthorized use could compromise the experience we provide and affect both the professionals who rely on us and the clients who value our products.

Restrictions on Sale in Marketplaces: To protect the integrity and quality of our products, it is not permitted to sell EPIXLIFE products on platforms such as Amazon, eBay, Etsy, or any other marketplace without our prior written authorization. This policy is designed to ensure that products reach clients in an appropriate manner and through authorized channels where we can guarantee quality control and proper support. By centralizing distribution, we can also provide better service to both professionals and end clients.

Brand Appropriation: Any attempt to use the name, logo, slogan, or identifying elements of EPIXLIFE without written authorization will be considered an infringement of intellectual property rights and may be subject to legal action. Furthermore, customized reports are not allowed to include logos or denominations containing terms with medical, diagnostic, or genetic connotations such as "Diagnosis," "Cancer," "Therapy," "Medical," "DNA," "Epigenetic Test," or similar.

Report Customization: The cover page of reports generated on the platform may only include isotopes previously approved by EPIXLIFE. An isotope is understood as the graphic symbol representing a brand without including text, names, or slogans. This measure ensures a coherent, professional image aligned with the use of technology. Only the use of isotopes (icons or symbols without any text) will be allowed. Logos that include text, trade names, or slogans, as well as blurry, pixelated, or low-quality images, will not be permitted. Likewise, altering documents generated by the platform—such as changing results, texts, or logos contained therein—is prohibited. Non-compliance with these rules may result in immediate suspension of the license, termination of the commercial relationship, and, if applicable, legal action for misuse of the brand or corporate image.

Measures in Case of Non-compliance: Any breach of the aforementioned policies will be dealt with by taking the necessary measures to protect our clients, our brand, and our authorized distribution network. This may include the suspension of any commercial relationship with the person or entity involved and, in severe cases, the initiation of legal actions if necessary. However, our primary priority is to collaborate to ensure that our products are distributed correctly and in accordance with EPIXLIFE standards.

Policy Updates: EPIXLIFE reserves the right to update these terms and conditions to adapt to best practices and ensure that we continue to offer the best service to our clients. We encourage you to regularly review our policies to stay informed.

XI. RIGHTS OF EPIXLIFE

EPIXLIFE reserves the following rights: • To maintain, modify, or suspend its website without prior notice. • To modify the price of the offers. • To reject orders due to lack of stock or non-payment by the client. • To deny access to computer tools to clients in case of non-compliance with these conditions. • To receive the payment amount for the client’s purchases once the transaction is accepted. • To reserve the domain and retain full ownership of the item until the client makes full payment. • To hold raffles for goods or services on its website.

Furthermore, EPIXLIFE may block or remove any visual or textual content that infringes on its intellectual property rights, harms the brand’s image, or violates these terms and conditions.

XII. DISPUTES

In the event of a conflict or dispute arising from the interpretation or application of these terms and conditions, the client may resort to the European Union’s online dispute resolution platform at https://ec.europa.eu/consumers/odr. Furthermore, this document is governed by current Spanish law. For the resolution of any dispute, the parties submit to the courts and tribunals of the company’s registered office, unless otherwise provided by applicable law.

XIII. MODIFICATIONS AND EFFECTIVENESS

EPIXLIFE reserves the right to modify these terms and conditions at any time, adapting them to regulatory changes, operational improvements, or commercial criteria. Modifications will be notified through the official channels and will take effect from their publication on the website. Continued use of the services after such publication will imply the acceptance of the new terms by the registered user or professional.